Sure the situation is somewhat a problem though, and it's quite complex one.Sure, they might not follow industry best practice, or answer DMs, or listen to well considered advice, or whatever - and you might find it genuinely frustrating - but just because a lot of people choose to support a thing does not necessarily make the thing a democracy, or imply a requirement to provide customer support and documented source code for the thing. Other mod(der)s are available.
Ilja seems to be burnt out lately, plus i think he's being young also contribute to the issue. Plus yeah, I dont see that some manager/director figure would be welcomed if he stepped in - because unlike game studio, or even modding group, which follows the lead/direction, most of AC modders want to remain free and do whatever they like. And in case of Ilja, this also brings money to him, and i don't think he'd want someone to steer him and take part of his money.
But it's indeed quite a situation to think about. Back in time i was modding, the theme was - you're doing free stuff, then get picked by some studio, or form your own, and make your own game. Nowadays people want and are able to sell mods, so it gives even more freedom, no need to join studios if you wanna earn something from it, but at the same time if other modders depend on your work and design choices, your freedom is going to be limited inevitably.
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