Noooooo… no way… that’s a real pain in the derrière!!No joy! After an hour on the phone with tech support, my issue has been escalated to engineering. Fingers crossed, but I'm betting I'll be trying out their RMA procedures.
The haptic box is having constant communication issues.Noooooo… no way… that’s a real pain in the derrière!!
What’s the issue… is it a DOA?
I saw one rig setup that might solve your movement issues. They used aluminum profile to build a frame just below the rig 3” x 3”?). They attached the captive feet to the top of the frame and then the dbox rig to the captive feet. Then they were able to use wheels on the frame without the issue of the wheels being unusable due to height of the actuators.The carpet is bunching up too much with these carpet sliders and the effort to move the rig around is more than I would like. So I've ordered larger 9.5x 5.75" sliding pads. I'll probably need to add plywood reinforcement so they don't bend up and the pressure is better distributed. Hopefully that will be enough for this to work well enough.
I tried to get a decent weight measurement of my rig and didn't trust the measurements until I added up the individual weights of the components and it actually added up.
My rig is heavily front heavy until I sit in the seat. The good news is that the weight over my actuators is much better balanced than on some rigs.
Because the front actuators are just behind the SC2 wheelbase, with the heavy inverted pedal deck, etc.. They are holding about 70% of the rig's weight. Once I sit in the seat, depending on how much you adjust because my legs extend past the front actuators, I end up with nearly a perfect 50:50 weight distribution between the actuators front to back. I'm hoping that translates well in operation.
For flight it will be very different. With the front pedal deck removed and additional flight controls in back the bias will be heavily rear biased.
Sorry to hear about the issues and hopefully you feel better soon and dbox can fix your problems.
Just a quick question. Are you plugging the dbox system directly into PC, or at last a true powered usb hub like this?
I saw one rig setup that might solve your movement issues. They used aluminum profile to build a frame just below the rig 3” x 3”?). They attached the captive feet to the top of the frame and then the dbox rig to the captive feet. Then they were able to use wheels on the frame without the issue of the wheels being unusable due to height of the actuators.
One final thought just coming back to memory. When I first got my dbox I had some comm. issues. For troubleshooting purposes, I installed the dbox sw on my laptop and it worked fine. From there, I worked through and solved the sw/usb issues on my gaming PC.The carpet is bunching up too much with these carpet sliders and the effort to move the rig around is more than I would like. So I've ordered larger 9.5x 5.75" sliding pads. I'll probably need to add plywood reinforcement so they don't bend up and the pressure is better distributed. Hopefully that will be enough for this to work well enough.
I tried to get a decent weight measurement of my rig and didn't trust the measurements until I added up the individual weights of the components and it actually added up.
My rig is heavily front heavy until I sit in the seat. The good news is that the weight over my actuators is much better balanced than on some rigs.
Because the front actuators are just behind the SC2 wheelbase, with the heavy inverted pedal deck, etc.. They are holding about 70% of the rig's weight. Once I sit in the seat, depending on how much you adjust because my legs extend past the front actuators, I end up with nearly a perfect 50:50 weight distribution between the actuators front to back. I'm hoping that translates well in operation.
For flight it will be very different. With the front pedal deck removed and additional flight controls in back the bias will be heavily rear biased.
Sounds like they were totally thorough. Hopefully they get you new parts quick. Sorry for all the responsesD-Box support was very thorough. I seriously doubt a rock was unturned.
I had the D-Box directly connected to my computer with no USB hub.
I also disconnected my USB hub with the rest of my controls and didn't even have power running to my other controls.
I ran a high power extension cord into another room on a separate circuit to split the actuators power across two 15A circuits to verify there was not a power limitation.
There were numerous reboots,
We cycled every actuator through the first RJ-45 connector on the Haptic hub.
That’s why I didn’t go that route, but I had to give up on retractable wheels which are now sitting in a box in the garage.Sounds pretty ugly.
I don't think I could get that by my wife.
I read somewhere about using actuators to raise chassisThe carpet is bunching up too much with these carpet sliders and the effort to move the rig around is more than I would like. So I've ordered larger 9.5x 5.75" sliding pads.
This is actually very workable. I did this. The issue I ran into (which hopefully no one else does) was that from one end of the room to the other, the floor was so uneven that at least one caster plate would slip out from underneath the rig. If not for the uneven floor that solution is great: [Upgraded] Heavy Furniture Lifter & 4 Pcs Furniture Slides Kit, Mover Tool Set, Rubber Appliance Roller Suitable for Wood Floors Sofas/Bed [Max Load Capacity:1320lbs/600kg] (Black) https://a.co/d/aRnptn1I read somewhere about using actuators to raise chassis
enough to slide caster plates under extrusions,
then raising the actuators, lowering chassis to caster plates.
velcro?at least one caster plate would slip out from underneath the rig
Tried everything, including Velcro . Ended up moving back to heavy duty floor felt furniture slidersvelcro?