Open Letter to Kunos Simulazioni and the Community

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Dear Kunos Simulazioni,

There is no doubt that what you have managed to achieve over the lifetime of Assetto Corsa, from its early access period to it's current state (v1.1), has been incredibly impressive, especially considering the relative size of your development team (approximately 15 people, we believe). From the humble beginnings of a single track, and a couple of sports cars, Assetto Corsa has become one of the highest selling racing games on steam, and deservedly so, thanks to intelligent investment, ultra-high quality (and popular) content, unparalleled driving physics, and a vast expanse of modding capability. Assetto Corsa easily has the most potential to be something truly great out of all the current simulators on the market today.

However, despite all of these fantastic things, there is still one aspect of Assetto Corsa (that we here at RaceDepartment are especially passionate about) that is detracting from the rest of the game in a significant way: Multiplayer functionality, usability and netcode solidity. In its present state, we feel that the quality of the multiplayer experience is still vastly inadequate in comparison to not only the the rest of Assetto Corsa's competition, but inferior even to that of games seen in the early-mid 2000's. From a users perspective, the way Assetto Corsa handles latency differences and especially collisions, is not exactly what you would call a pretty sight, and this must be addressed if Assetto Corsa is to be taken seriously by online racing communities such as this one.

Having a well-oiled multiplayer machine, so to speak, is essential to the long term sustainability of a simulator to not only remain relevant to the consumer, but to have them coming back for more (iRacing, rFactor 2 and Game Stock Car Extreme are all excellent examples of this, and all of them, incidentally, are your direct competitors in the sim market). Unfortunately at the present moment, we don't feel that Assetto Corsa's multiplayer currently offers the stability and function required to keep the clients coming back for more. As a result, we've seen a distinct trend in our RaceDepartment club races where we have a vast influx of drivers soon after a significant update, and then a significant drop off in participation within a period of a week or so, as the drivers quickly realise that the other competing racing sims still offer more features and enjoyment during multiplayer races.

Properly functioning multiplayer races with fully supported features including sector splits, live timing, broadcast/spectator mode, stable netcode for high ping users, reverse grid features, multiple races, far more numerous number of grid slots (what GT series races with only 24 cars?), pitstop improvements and many many more features are all necessary for a complete and sustainable sim that will not only be profitable for you in the long run, but will also maximize the users enjoyment and will vastly increase the life span of the sim.

If you look at it from a 'man and machine versus the track' perspective, then few other racing sims out there can compete with what Assetto Corsa offers in terms of physics, sound and track immersion, providing what is probably the best hot-lapping and practice simulator available to the consumer ever created. However, looking at it as a 'multiplayer racing sim', then you quickly realise just how far Assetto Corsa seems to be lagging behind the competition.

We completely understand that such things take time to develop, and we are more than willing to be patient and wait for improvements for the multiplayer side of things to progress, however, Assetto Corsa has been in development now for more than enough time to warrant an acceptable standard of multiplayer functionality and stability. Given the huge level of success that Assetto Corsa has experienced, we believe that budgetary constraints might not represent such a big hurdle anymore for the studio, especially in terms of netcode investment.

Whilst it cannot be stressed enough just how amazing the quality of the content (cars and tracks) has been, we here at RaceDepartment feel very strongly that you, Kunos Simulazioni, must shift your attention from implementing new cars and tracks to improving the functionality of the game. If it is not addressed soon, then you'll run a real risk of seeing a significant and rapid decline in the population of the Assetto Corsa user-base.

As the largest SimRacing community in the world, we sincerely hope that the issues highlighted above will be focused on more heavily in future, as we believe that Assetto Corsa has the potential to be one of the top class racing simulators on the market.

In closing, we would like to leave you with one final thought, and that's that; whilst it's a surreal and genuinely spine-tingling experience to be able to drive highly accurate replications of legendary race tracks and cars, what is the point of all of this incredible content, if the limitations of the game's functionality and usability are preventing us from realising its full potential?

Hopefully in the not too distant future, Assetto Corsa will prove to be the amazing racing simulator that we, and everyone else, know it has the potential to be.

Kind Regards,
RaceDepartment.

Cari Kunos Simulazioni,
Non c'è dubbio che quello che siete riusciti a realizzare con Assetto Corsa, dalla sua fase early access alla sua versione corrente (1.1), sia stato incredibilmente notevole, specialmente considerando le dimensioni del team di sviluppo (circa 15 persone, crediamo).
Dai suoi umili inizi con un singolo tracciato e qualche auto sportiva, Assetto Corsa è diventato uno dei racing game più venduti su Steam, meritatamente, per via degli investimenti intelligenti, contenuti di qualità altissima (e popolari), fisica di guida impareggiabile ed un vasto supporto al modding.

Assetto Corsa ha indubbiamente il maggior potenziale per diventare qualcosa di davvero grandioso tra tutti i simulatori al momento sul mercato.

Ma, nonostante tutte queste fantastiche qualità, c'è ancora un aspetto di Assetto Corsa (a cui noi di RaceDepartment siamo particolarmente appassionati) che detrae dal resto del gioco in maniera significativa: la funzionalità, usabilità e stabilità del netcode in Multiplayer.
Crediamo che la qualità dell'esperienza multiplayer, nel suo stato attuale, sia ancora in gran parte inadeguata se confrontata non solo con i suoi rivali, ma anche con simulatori dei primi anni 2000.

Dal punto di vista dell'utente, il modo in cui Assetto Corsa gestisce le differenze di latenza e specialmente le collisioni non è esattamente ideale, e questo deve essere migliorato se il titolo vuole essere preso sul serio dalle comunità di racing online come la nostra.
Avere un sistema multiplayer ben oliato, per così dire, è essenziale alla sostenibilità a lungo termine di un simulatore - non solo per rimanere rilevante per il consumatore, ma anche per fare in modo che questo ritorni (iRacing, rFactor 2 e Game Stock Car Extreme sono tutti ottimi esempi, e che tra l'altro sono tutti vostri diretti competitori nel mercato dei simulatori).

Sfortunatamente al momento non ci sembra che il multiplayer di Assetto Corsa offra la stabilità e le funzionalità richieste per fare in modo che i clienti ritornino.

Come diretto risultato, abbiamo notato una marcata tendenza nelle corse del nostro RaceDepartment club in cui abbiamo un grande influsso di giocatori immediatamente dopo un aggiornamento importante, per poi vedere una significativa diminuzione nel giro di una settimana circa, man mano che i piloti si rendono conto che gli altri competitori nel mercato dei racing sim offrono più funzionalità per le corse in multiplayer.

Corse in multiplayer propriamente funzionanti con caratteristiche come split per i settori, cronometraggio in tempo reale, modalità spettatore\di trasmissione, netcode stabile per gli utenti con un ping alto, modalità a griglia invertita, corse multiple, un numero molto maggiore di posti sulla griglia (quale corsa GT ha solo 24 auto?), miglioramenti ai pitstop ed altre ancora sono necessarie per un simulatore completo e sostenibile che non solo sarà redditizio per voi, ma massimizzerà anche il divertimento degli utenti e aumenterà sostanzialmente l'arco di vita del vostro titolo.

Guardandolo dalla prospettiva di “uomo e macchina contro il tracciato”, pochi altri simulatori sul mercato possono competere con quello che offre Assetto Corsa in termini di fisica, sonoro ed immersione su pista, creando quella che è probabilmente il miglior simulatore di hot-lapping e pratica mai creato e venduto al consumatore.
Tuttavia, guardandolo come un “simulatore di corse in multiplayer”, ci si rende conto che Assetto Corsa è piuttosto indietro rispetto ai suoi rivali.

Noi capiamo completamente che cose del genere richiedono tempo per essere sviluppate, e siamo più che volenterosi di essere pazienti ed aspettare dei miglioramenti al multiplayer, ma Assetto Corsa è ormai in fase di sviluppo da abbastanza tempo per garantire uno standard accettabile di funzionalità e stabilità nelle modalità online.
Visto l'enorme successo che Assetto Corsa ha avuto, crediamo che i limiti di budget forse non siano più un grande ostacolo per lo studio, particolarmente in termini di investimento sul netcode.

Sebbene la qualità dei contenuti (sia auto che tracciati) sia davvero incredibile, noi di RaceDepartment crediamo fortemente che voi, Kunos Simulazioni, dobbiate spostare la vostra attenzione dall'implementare nuovi contenuti al migliorare la funzionalità del gioco. Se questi problemi non saranno risolti a breve, allora correrete il rischio di vedere un declino rapido e significativo del bacino d'utenza di Assetto Corsa.
Come la più grande community di SimRacing nel mondo, noi crediamo sinceramente che i problemi di cui abbiamo scritto sopra riceveranno più attenzione in futuro, perché crediamo che Assetto Corsa abbia il potenziale per diventare IL simulatore di corse sul mercato.

In chiusura, vorremmo lasciarvi con un ultimo pensiero: mentre essere in grado di guidare repliche incredibilmente accurate di auto e tracciati leggendari è un'esperienza surreale e davvero eccitante, a cosa servono tutti questi contenuti eccezionali se le limitazioni della funzionalità ed usabilità del gioco ci impediscono di realizzare tutto il loro potenziale?

Speriamo che in un futuro non troppo lontano Assetto Corsa dimostrerà di essere l'incredibile simulatore di corse che noi, così come chiunque altro, sappiamo che può diventare.

Cordiali saluti,
RaceDepartment.
 
...and I'm waiting here, refreshing if there is a reply from Kunos...

If they have any brains they would completely ignore this "open letter" just like all the other gripe lists posted daily on their own forums and continue developing and improving AC their way.
Don't forget, all these "experts" that know how to deliver the perfect Sim haven't delivered anything, Kunos has.
 
If they have any brains they would completely ignore this "open letter" just like all the other gripe lists posted daily on their own forums and continue developing and improving AC their way.
Don't forget, all these "experts" that know how to deliver the perfect Sim haven't delivered anything, Kunos has.
Kunos are right to develop in their own way. The problem is we are version 1.1.2 which suggest the game is complete. Which it is not, so why they went to V1.0 long before they were ready I don't know. After reaching V1.0 it should just be bug fixing and adding content. Not still messing with fundamental features. Not one of the main categories of AC is complete. I am surprised you cant see that.
 
Kunos have made a massively popular sim with big sales for a sim title.

Maybe the Leagues just don't have as big an impact on the sim community as a whole as they imagine they do.
There were plenty of mods released and underway before MP was even added to AC, and many League based mods are closed to the public anyway, so it's not like they actively contribute to the whole community, just their own members.

Of course AC needs improving, and Kunos have said they will continue to do so.
But many are happy with the way things are going and don't feel the need to have strops because their one tiny corner of the sim community isn't getting the attention they think it should.

@Lazarou - the days of 1.0 meaning a title is done and dusted are long over, you know that full well. That's just how the market is now, adjust.
Kunos knows what is missing and what is needed - FOR ALL THEIR CUSTOMERS - and are delivering what they can when they can.
Stomping our little feet over feature X or Y will achieve nothing, if you think you can do better, as I said: go ahead - I'll look forward to your perfect sim with perfect netcode (and good luck getting all the licenses Kunos managed too). :)
 
Kunos have made a massively popular sim with big sales for a sim title.

Maybe the Leagues just don't have as big an impact on the sim community as a whole as they imagine they do.
There were plenty of mods released and underway before MP was even added to AC, and many League based mods are closed to the public anyway, so it's not like they actively contribute to the whole community, just their own members.

Of course AC needs improving, and Kunos have said they will continue to do so.
But many are happy with the way things are going and don't feel the need to have strops because their one tiny corner of the sim community isn't getting the attention they think it should.

@Lazarou - the days of 1.0 meaning a title is done and dusted are long over, you know that full well. That's just how the market is now, adjust.
Kunos knows what is missing and what is needed - FOR ALL THEIR CUSTOMERS - and are delivering what they can when they can.
Stomping our little feet over feature X or Y will achieve nothing, if you think you can do better, as I said: go ahead - I'll look forward to your perfect sim with perfect netcode (and good luck getting all the licenses Kunos managed too). :)

You seem to have some sand in your vagina over this, what is your issue with an online racing community wanting good netcode, NKPro suffered and died due to lack of decent netcode and its the same team.
 
Show me where I said they shouldn't improve the netcode?

I don't have any problem with the users of AC asking for improvements.
Just go look at Kunos forums, there are plenty of posts and lists of user requests.
I just regard this RD post as simply another one of them, albeit done in a rather tasteless way (using headline news privileges).

My point is that Kunos would be fools to jump at every gripe list, they've delivered an amazing product so far (far better than any of the gripers have) and would be wise to continue their path, rather than changing their whole approach just to appease a small proportion of their customer base.
 
It's funny how reading through this thread alone I ubiquitously "hear" a lot of people talk about this thing called "netcode". Ha. I laugh every time it's said as this omniscient meanings for all things networked in a game.

What AC needs isn't just a few tweaks, it needs an overhaul to meet your expectations, and it's not cheap, not by a far stretch of your tiny imaginations.

From where you're coming from you might want to set your expectations better. What you want probably won't happen till a new version of the game comes out. Not because they are saying we don't care, it doesn't make much money sense. I mean "a lot of money" sense.

To put things in scale, some of the latest tech companies have been paying programmers millions for a simple stupid app that runs on your phone, scale that up just a tiny, little, bit up to a PC game that has billions of data points; that's not an easy score to settle. Seems easy, but I'll touch on that perspective in a sec...

To me personally, they are doing fairly well considering. That's considering a lot, the fact this isn't EA, this isn't a paygate subscription with a constant flow of capital as well. It's a cheap sim game. If you really take a look at how rFactor evolved, Simbin and a few others, I'd say these guys are doing fairly well for themselves in the 2nd/3rd? year running.

Now you want Kunos to reprogram their "netcode". I get it I really do and yes the quality could be better. But "crap" in a hand and wish in another; see what happens first. I say this because it's easy to sit there with no perspective and think it's all too easy. Well it is and it isn't. Without large capital or ways to attract investors with a profiting paygate model or something like that, you're kind of up a creek. It's a dead end in a way.

I'm not saying the letter was a lost effort, just maybe there could have been a better methodology to it and better timing. Like maybe open more dialogue with them personally over time and possibly a deeper involvement perhaps? There's bound to be bigger impact with developers this way. If you try to push a company or a development team in a certain way you risk the chances of burning a bridge. Not that anyone cares about that here.

I think it's correct for a few to question the motives of RD as well. The recent change of Premium racing in the community, this open letter and the timing, quite a few people never happy with things, etc etc.

You wouldn't know it, but you probably lost some face value, due to the manner in which it was executed.

After all some of you are so concerned with keeping up appearances, this seems like this would have came to mind.

Just saying.

Been in the Corporate world way too long and seen too many times where the intention is there, yet the impact was all fubar.

"It is more powerful to have pure intention than a perfect action, yet in most cases, impact is more powerful than the original intention."
-me
 
It's funny how reading through this thread alone I ubiquitously "hear" a lot of people talk about this thing called "netcode". Ha. I laugh every time it's said as this omniscient meanings for all things networked in a game.

What AC needs isn't just a few tweaks, it needs an overhaul to meet your expectations, and it's not cheap, not by a far stretch of your tiny imaginations.

From where you're coming from you might want to set your expectations better. What you want probably won't happen till a new version of the game comes out. Not because they are saying we don't care, it doesn't make much money sense. I mean "a lot of money" sense.

To put things in scale, some of the latest tech companies have been paying programmers millions for a simple stupid app that runs on your phone, scale that up just a tiny, little, bit up to a PC game that has billions of data points; that's not an easy score to settle. Seems easy, but I'll touch on that perspective in a sec...

To me personally, they are doing fairly well considering. That's considering a lot, the fact this isn't EA, this isn't a paygate subscription with a constant flow of capital as well. It's a cheap sim game. If you really take a look at how rFactor evolved, Simbin and a few others, I'd say these guys are doing fairly well for themselves in the 2nd/3rd? year running.

Now you want Kunos to reprogram their "netcode". I get it I really do and yes the quality could be better. But "crap" in a hand and wish in another; see what happens first. I say this because it's easy to sit there with no perspective and think it's all too easy. Well it is and it isn't. Without large capital or ways to attract investors with a profiting paygate model or something like that, you're kind of up a creek. It's a dead end in a way.

I'm not saying the letter was a lost effort, just maybe there could have been a better methodology to it and better timing. Like maybe open more dialogue with them personally over time and possibly a deeper involvement perhaps? There's bound to be bigger impact with developers this way. If you try to push a company or a development team in a certain way you risk the chances of burning a bridge. Not that anyone cares about that here.

I think it's correct for a few to question the motives of RD as well. The recent change of Premium racing in the community, this open letter and the timing, quite a few people never happy with things, etc etc.

You wouldn't know it, but you probably lost some face value, due to the manner in which it was executed.

After all some of you are so concerned with keeping up appearances, this seems like this would have came to mind.

Just saying.

Been in the Corporate world way too long and seen too many times where the intention is there, yet the impact was all fubar.

"It is more powerful to have pure intention than a perfect action, yet in most cases, impact is more powerful than the original intention."
-me

Changes to this will not require a re write of the game.
 
And yet how many development hours are needed to make those changes? If you know exactly what needs to be fixed and changed why don't you change it and submit it? Evidently you know exactly what it will take to make these changes?

Rewrite and overhaul are two different things, you don't know what will break existing as well.

Rewrite is make a whole complete engine, that's not what I mean.
 
And yet how many development hours are needed to make those changes? If you know exactly what needs to be fixed and changed why don't you change it and submit it? Evidently you know exactly what it will take to make these changes?

Rewrite and overhaul are two different things, you don't know what will break existing as well.

Rewrite is make a whole complete engine, that's not what I mean.
Give me access to source code and yes i could take it on. You dont know me or what i do, so dont assume or be a smart ass.
 
Yea I'm sure you could with all your experience. You're a network engineer...all network engineers know how to rebuild the interwebs. What experience do you have with "netcode" and gaming. It's not a hobbyist effort.

Just like every chump I've experienced in 10+ years of IT

I'm not the ass out of the box here. Just making a statement.

On that note I'm not here to discourage, but check your attitude a little, no need to be an asshat.

That's how people get bent over really nothing.
 
Yea I'm sure you could with all your experience. You're a network engineer...all network engineers know how to rebuild the interwebs. What experience do you have with "netcode" and gaming. It's not a hobbyist effort.

Just like every chump I've experienced in 10+ years of IT

I'm not the ass out of the box here. Just making a statement.

Used to be a Network Engineer, Now im a developer for a large chain of pharmacies, developing EPOS systems amongst other things.

Im no spring chicken so i'll raise you your 10 years experience.....
 
And yet how many development hours are needed to make those changes? If you know exactly what needs to be fixed and changed why don't you change it and submit it? Evidently you know exactly what it will take to make these changes?

Rewrite and overhaul are two different things, you don't know what will break existing as well.

Rewrite is make a whole complete engine, that's not what I mean.
Iirc RD only asked for spectator feature.
 
Good well you're in the right direction, doesn't mean your an expert on their source code. Only better understanding of rules of what needs to happen for certain things. Until you get that source code will you have a better understanding what they are doing.

Throwing names and titles doesn't win it for me.

Please don't let this be a pride game, you won't win here as there's nothing to gain.
 
Good well you're in the right direction, doesn't mean your an expert on their source code. Only better understanding of rules of what needs to happen for certain things. Until you get that source code will you have a better understanding what they are doing.

Throwing names and titles doesn't win it for me.

Please don't let this be a pride game, you won't win here as there's nothing to gain.

I was just about to say the same thing, not a dick waving contest at all, but im confident in my skills and didn't mean to come across as a dick.
 
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