Hi all,
Just a little heads up about the company called Sim-Rigs in the UK
Wasn't sure whether to do this or not as "mud slinging" is not my scene. But after what i have went through and times being what they are financially wise, i thought it best just to alert the good people on here about this company.
I ordered a rig in May and was told after an email inquiring about delivery times that it would be 7 - 10 days.
Well after countless lies from the company including 3 bogus tracking numbers and trying to shift the blame onto everything and everyone else for not getting my order, i cancelled and requested a refund. Which was met with an email saying your rig is getting shipped tomorrow which was about the 8th time i had heard that. So i emailed back asking for a tracking number to prove that it was ready to be shipped and got one. Only problem was, after a live chat to TNT, the tracking number turned out -again - to be completely made up.
I mean, what company or person would do that??
I am now in the process of legal action to get my money back as the company just keeps fobbing me off with -
you have been refunded do you not have it?
Its not our fault its Stripes (an online payment company like paypal)
I have bank transferred the money you should have it now.
I will look into it and get back to you etc etc.....
Its been an absolute nightmare which, at a time like this, i'm sure anyone can do without.
I am sure there will be happy customers out there that ordered from Sim Rigs but i would imagine there will be a few in the same boat as me and for that reason i have decided to put this post up so as people can make up their own minds whether its worth the risk placing an order.
Hope this does not come across as sour grapes. I wish this post had been up the day before i decided to whack £600 down the drain!!!
Choose wisely folks!!
Just a little heads up about the company called Sim-Rigs in the UK
Wasn't sure whether to do this or not as "mud slinging" is not my scene. But after what i have went through and times being what they are financially wise, i thought it best just to alert the good people on here about this company.
I ordered a rig in May and was told after an email inquiring about delivery times that it would be 7 - 10 days.
Well after countless lies from the company including 3 bogus tracking numbers and trying to shift the blame onto everything and everyone else for not getting my order, i cancelled and requested a refund. Which was met with an email saying your rig is getting shipped tomorrow which was about the 8th time i had heard that. So i emailed back asking for a tracking number to prove that it was ready to be shipped and got one. Only problem was, after a live chat to TNT, the tracking number turned out -again - to be completely made up.
I mean, what company or person would do that??
I am now in the process of legal action to get my money back as the company just keeps fobbing me off with -
you have been refunded do you not have it?
Its not our fault its Stripes (an online payment company like paypal)
I have bank transferred the money you should have it now.
I will look into it and get back to you etc etc.....
Its been an absolute nightmare which, at a time like this, i'm sure anyone can do without.
I am sure there will be happy customers out there that ordered from Sim Rigs but i would imagine there will be a few in the same boat as me and for that reason i have decided to put this post up so as people can make up their own minds whether its worth the risk placing an order.
Hope this does not come across as sour grapes. I wish this post had been up the day before i decided to whack £600 down the drain!!!
Choose wisely folks!!