From Facebook:
Dear followers,
in order to avoid an excessive email processing, if you need new netKar PRO activations or if you need to retrieve your paycodes, we kindly ask you to use the appropriate forms on netKar-pro.com website:
retrieve your paycode
http://www.netkar-pro.com/main/index.php?option=com_content&view=article&id=115&Itemid=247&lang=en
request new activations
http://www.netkar-pro.com/main/index.php?option=com_content&view=article&id=116&Itemid=248&lang=en
Thank you for your kind support