iTunes problem

[Ryan Walker]

Hi

I have just went to open iTunes today and keep getting this message in the picture attatched below pop up everytime I tried to use iTunes when I have my usb cable plugged in. I have never had this problem before as it has always worked fine. Any ideas?

Thanks in advance
Ryan

 

[Jim Cole]

have you recently updated any software on your system? That message is saying that you have the wrong software installed on the system and should be reinstalled, I would start there. Just make sure you make a copy of your folders that iTunes uses prior to uninstalling.

 

[Ryan Walker]

have you recently updated any software on your system? That message is saying that you have the wrong software installed on the system and should be reinstalled, I would start there. Just make sure you make a copy of your folders that iTunes uses prior to uninstalling.

Thanks Jim - Just uninstalled iTunes then reinstalled and seems to be fine now

 

[Jim Cole]

Your welcome, glad I could help out.